1. Foster collaboration amongst over 100 employees in a newly formed virtual team
2. Create and manage a searchable knowledge base

One of the first and most obvious benefits we gained is general visibility. Before, everything was constrained within micro employee groups or even within individual mailboxes. People were working in silos. Today, corporate communications, market news, sales and support operations, and business processes in general are centralized and shared. Every team member can contribute, learn and build upon the experience and knowledge of his or her peers

They can also start new initiatives and act as a real global team on those initiatives, thereby making the best us of everyone's skills and expertise.

We have increased employee participation, recognition, and social networking and we've broken hierarchical barriers. Interestingly, its also generated a strong viral effect: we have a number of departments now clamoring for their own access to the platform to foster collaboration. For us, it's real evidence that there was a need for this.